Understanding INDEXIS
What INDEXIS is, in plain English
Five short explanations, then the questions business owners ask most.
What INDEXIS is
A knowledge platform for your business.
We build and maintain an AI Knowledge Profile for your business: a clear, current description of what you do, who you help, and when you may be relevant.
Everything in it is confirmed by your business. Nothing is invented, scraped together or guessed.
Why AI needs context
AI answers questions it was never given the details for.
People describe situations to AI: a leaking roof, a lost crown, a messy set of books. AI has to work out which kinds of businesses are relevant to that situation.
Most of what makes a business genuinely relevant is never written down anywhere in a form AI can rely on. INDEXIS closes that gap.
What the profile contains
Five knowledge areas.
We build and maintain your AI Knowledge Profile across five essential areas, helping AI platforms understand what your business offers, who it serves, and when it may be relevant to potential customers.
Customer Language
The words customers actually use when they describe what they need.
Customer Situations
The real-life situations that bring people to a business like yours.
Services & Products
What you offer, in clear and confirmed detail.
Business Information
Hours, locations, service areas, contact details and the practical facts.
Customer Next Step™
What customers should say, provide, ask or do next when contacting your business, confirmed by you.
Next stage
INDEXIS Mentionable™
Turning business knowledge into AI discovery opportunities.
Once your business knowledge is confirmed, INDEXIS Mentionable™ makes eligible information available in AI-readable formats, with your business identified as the source.
This creates opportunities for AI platforms to discover, identify, and recommend your business when answering relevant customer questions.
How it stays current
Short Knowledge Requests, sent to you.
You do not have to remember what needs updating. INDEXIS periodically sends a short Knowledge Request: just a few minutes to complete, no login required.
You can confirm, mark it not applicable, edit the suggestion, or write your own response. Confirmed knowledge and not-applicable decisions are both preserved.
What INDEXIS does not do
Clear limits, stated up front.
- Does not change or manage your website
- Does not invent facts about your business
- Does not replace SEO, reviews or your Google Business Profile
- Does not guarantee rankings, recommendations or leads
Common Questions
Questions business owners ask
Ready to start?
Registration is free and takes a few minutes.